Isn't it possible to treat the delivery fee for a refund at the shopping mall as the cost already paid?

A. 1

It may be convenient for consumers, but it's because it's complicated on the part of the company.

Gentleman 8 years ago 0

OK

A. 2

If you do it the way you mentioned, there will be complicated problems in the shopping mall.
If you're actually talking about it, you have to cancel the existing payment, cancel the sales, and the delivery company has to pay the delivery fee by itself (it's ambiguous here, so there's a problem in calculating the tax), and you have to find the customer's bank account number and deposit the remaining amount.
In the case of card payment, it becomes more complicated and you have to cancel the partial sales, but it's a problem because you have to pretend that you have sales even though you don't have sales at that time.

Gentleman 8 years ago 0

OK