If the quality of the phone call is not good, can I cancel it without a penalty?

cellphone current-coin quality cancellation-charge cancel

I bought a cell phone under an agreement.

It works well outside, but it doesn't work well at home.

I contacted the carrier and installed an additional repeater, but it still doesn't work.

In this case, will it be terminated without paying a penalty?

1721 2015-06-01 Gentleman

A. 1

Yes. If you appeal that you can't in a certain area, you can do it without a penalty.

Gentleman 10 years ago 0

A. 2

In the case of an acquaintance, there was a phenomenon that he could not talk on the phone when he entered the school lab.
It was probably a lab characteristic, but anyway, it was canceled without a penalty.

Gentleman 10 years ago 0

A. 3

Please talk to the customer service center and if it doesn't work, you can receive complaints from the Korea Communications Commission and they will do it on their own.

Gentleman 10 years ago 0

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