I bought a cell phone under an agreement.
It works well outside, but it doesn't work well at home.
I contacted the carrier and installed an additional repeater, but it still doesn't work.
In this case, will it be terminated without paying a penalty?
1748 2015-06-01 Gentleman
Yes. If you appeal that you can't in a certain area, you can do it without a penalty.
In the case of an acquaintance, there was a phenomenon that he could not talk on the phone when he entered the school lab.
It was probably a lab characteristic, but anyway, it was canceled without a penalty.
Please talk to the customer service center and if it doesn't work, you can receive complaints from the Korea Communications Commission and they will do it on their own.
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