When I connect the camera to the computer, I can't open the explorer on the computer.
Check the connected device on the camera.
It pops up like this and says Why is it not connected?
2197 2016-07-07 Gentleman
The connection might not be good on the camera.
Try using a card reader.
It could be a bad connection on the computer
The camera might have a bad connection, so it's better to look for it one by one.
Instead of connecting the camera, I'll use a card reader
Just plug in the memory of the sd card.
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