I bought an iPad and tried to log in to Apple ID after a long time
It's been almost a few years since I tried it, so I couldn't remember the password, so I created a new password with my ID.
But after logging in, answer the security question.
It comes out like this, but of course I don't remember the answer to the question, so
Did you forget to answer? Reset Security Questions
I chose this.
Then
Cannot reset the security question Insufficient information to reset the security question. It pops up like this, but it doesn't proceed. This is infinite repetition. How do I solve this?
8381
2018-08-06
Gentleman
On the iPad (the same goes for the iPhone)
1. Settings > There is a login on the top left, so log in there
Or if you're logged in, you can just click on the name
2. Then, the double authentication menu pops up
Click it, and then you can select Turn it on to the right, but choose Later.
3. This will show you a number of settings on the right, and select Password and Security.
4. There is a change in security questions, so you can change them.
I turned dual authentication on and off at number 2 where I talked to you, and you can register security questions
I've had a hard time with this, too, and I think the methods that came out on the Internet seem to be some people and some people don't
But it didn't work out, so I called the customer service center and solved it
It's the most obvious and simple
https://iforgot.apple.com/password/verify/appleid
You can reset the security question here
There are many cases where it can't be solved.
Sometimes the engineer needs to change the system settings.
So it's better to solve it by calling the customer service center.
If you make a reservation, you'll get a call, so you can save money on the phone.
I called because it didn't work out, and now he says he can't release it except for how to remember the password, maybe the policy has changed
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