Please tell me how to cancel the duplicate reservation for Agoda

agoda

I made a reservation at Agoda

because it became a duplicate reservation

I thought it couldn't be done because there was a payment error at first, and I think it was a duplicate payment

I asked Agoda to cancel it, and they said it was not allowed.

How can I cancel it?

2138 2018-06-17 Lady

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A. 1

Why don't you talk to the hotel yourself and cancel it?
I paid for the same room twice, so I think they'll cancel it

Gentleman 7 years ago 0

A. 2

It's hard to cancel Agoda
So I called Agoda and made a lot of fuss, so I finally canceled it
From that wall, I'm only using Hotel S.D.Com, which is easy to cancel

Lady 7 years ago 0

A. 3

It must be really hard to cancel. I'll have to keep in touch.

Lady 7 years ago 0

A. 4

https://kin.naver.com/qna/detail.nhn?d1id=9&am...
I was curious, too, and I looked it up and I think there are a lot of cases like this on Agoda
You can contact the credit card company, so please contact the credit card company

Lady 7 years ago 0

A. 5

Thank you for your kind explanation

Lady 7 years ago 0

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