What should I do if the item I purchased on Naver Pay is automatically confirmed?



naver-pay purchase-confirmation

I haven't received the item I bought on Naver Pay yet, but it's been a while since the purchase was confirmed automatically, what should I do?

Is there a way to cancel the purchase confirmation?


2834 2018-01-06 Gentleman

A. 1

Once the purchase is confirmed, it cannot be canceled
If you look at the purchase process, the purchase is confirmed automatically after the delivery is completed
So I got a text message and an email saying that it was delivered before the purchase was confirmed
There's also a message that the automatic purchase will be confirmed
I think you missed them all


Gentleman 7 years ago 0

A. 2

https://help.pay.naver.com/mail/form.nhn
If you go in here, you can talk to the Naver Customer Center.
There's a way to talk about it


Gentleman 7 years ago 0

A. 3

You can ask the seller
There is a way to cancel the purchase confirmation or to ship it quickly because you haven't received the product


Gentleman 7 years ago 0

A. 4

Thank you for your advice.


Gentleman 7 years ago 0


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